Shipping policy

Shipping Policy

Last updated: July 27, 2026

Thank you for shopping at WULILI.

PROCESSING TIME
All orders are subject to product availability. Orders are normally processed within 1‑3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. We are not responsible for delivery delays caused by out‑of‑stock items.

SHIPPING METHODS & ESTIMATED DELIVERY
Standard shipping: 10‑25 business days for most international destinations.
Express shipping: 5‑10 business days, additional shipping fee will apply.
All delivery times are estimates only. Delivery delays may occur due to logistics disruptions, weather conditions or customs clearance. We do not guarantee exact delivery dates.

SHIPPING COST
Shipping fees are calculated and displayed at checkout based on destination country, weight and dimensions of your items.

CUSTOMS, DUTIES AND TAXES
International shipments may be subject to import duties, customs fees and local sales taxes imposed by the destination country. These charges are the buyer’s responsibility. We are not responsible for customs clearance delays, customs fees or any related charges.

SHIPMENT TRACKING
Once your order has been dispatched, a tracking number will be sent to your registered email address. You may track your package using the provided tracking number.

UNDELIVERABLE & RETURNED PACKAGES
If a package is returned back to us due to incorrect shipping address, recipient refusal, failed delivery or customer‑related reasons, the customer shall bear all return shipping cost and reshipping cost. We will not issue a full refund for undeliverable parcels caused by customer error.

If you have any questions about shipping, please contact us at xinwulili@outlook.com.