Refund policy

Return & Refund Policy

At WULILI, customer satisfaction is our priority.

Return Period

You may request a return within 30 days after receiving your order.

Return Conditions

To be eligible for a return:

  • The product must be unused and in its original packaging.
  • The product must include all accessories and manuals.
  • Proof of purchase is required.

Non-Returnable Items

Returns are not accepted for:

  • Products damaged by improper installation or misuse.
  • Products modified without authorization.
  • Items damaged after use.

Refund Process

Once we receive and inspect your returned item, we will notify you about the refund status.

Approved refunds will be processed to your original payment method within 5-10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Contact Us

If you have any questions about returns, please contact:

Email:
xinwulili@outlook.com